BMI Maintenance Help Page
Before you contact our Maintenance Department by phone or by electronic form, please check the FAQs below for possible online help and faster service.
Please fill out our online Maintenance Contact Form to receive a faster response time!
If you have an Emergency after hours, PLEASE CALL (217) 390 9900.
- Leak issues: If a leak exists please try and place a container to catch the water. Please indicate in the maintenance form if the water is currently being contained.
- Drain issues: For the safety of our providers, please indicate if you have used any chemicals to free drain issues (i.e. Liquid Plumber, etc.)
- A/C, Heat issues: If the air conditioner is not cooling or the furnace is not heating, please shut them off. Often running these items when they do not work properly can cause additional damage or “burn” them up.